8mmr8 Privacy Policy
Your personal information matters to us. This policy explains how we collect, use, and protect the data you provide at 8mmr8.
This Privacy Policy ("Policy") explains how personal information of players using the 8mmr8 platform is collected, stored, processed, and protected. By accessing and using this website, you are considered to have accepted this Policy.
This Policy may be updated at any time without prior notice, so we encourage you to review it regularly. Continued use of the platform or registering an account constitutes acceptance of any changes.
1 Types of Data We Collect
Information You Provide Directly
This includes data you provide yourself when opening an account
- Name and related registration details
- Contact number and email address
- Date of birth (for 21+ age verification)
- Payment information (KBZPay, Wave Money, AYA Pay, CB Pay)
- Login credentials
Data Collected Automatically
Data collected while you use the platform
- IP address and device information
- Browser type and operating system
- Pages visited and time spent
- Cookies and session token data
- Gaming history and financial transaction records
2 Methods of Data Collection
We collect data through the following methods—
2.1 Direct Collection
Data is collected directly from registration forms, deposit and withdrawal transactions, and customer support interactions.
2.2 Cookies and Tracking Technologies
We use cookies to improve your experience on the website. These include—
- Essential Cookies — required for account login and security protection
- Functional Cookies — used to save your language preference
- Analytics Cookies — measure performance to help develop the platform
You can disable cookies in your browser settings, but note that some platform features may become limited.
3 Data Usage Purpose
To provide services
Used to manage accounts, process financial transactions, and handle customer service responses.
To protect security
Used to prevent fraud, carry out financial verification, and maintain account security.
Legal compliance
Data is retained to comply with national legal requirements and Anti-Money Laundering (AML) policies.
Platform improvement
Used to analyse player usage patterns and improve the platform.
Communication
Used to send financial notifications, service update news, and customer service responses.
Responsible Gaming
Gaming records are reviewed to handle betting limits and conduct 21+ age verification.
4 Data Sharing Policy
8mmr8 will not sell or share players' personal data with third parties for advertising purposes. However, limited data sharing may occur in the following situations—
4.1 Service Providers
Only the data necessary to provide services is shared with payment processing companies (KBZPay, Wave Money, AYA Pay, CB Pay) and cybersecurity service providers. They have agreed to follow security standards that align with our policy.
4.2 Legal Requests
We may be required to share data in response to a formal request from a law enforcement authority or a court order. When this occurs, we will act within the bounds of the law and share only the minimum data necessary.
4.3 Business Transfers
In the event of a business change or merger, player data may be transferred to the successor company. If this happens, players will be notified.
5 Data Retention Period
We retain data according to the following policies—
5.1 Active Account Data
Data is retained for as long as the account remains open. Player requests to delete data will be prioritised, but cannot be actioned until the legally required retention period has passed.
5.2 Financial Records
Deposit and withdrawal records, betting records, and financial transaction records are retained for the period required by law.
5.3 Data After Account Closure
After an account is closed, financial records will be preserved to fulfil legal requirements, and non-financial data will be deleted after an appropriate period.
6 Data Security Technology
Technical Protections
- SSL/TLS encryption (256-bit) — every data transmission is protected
- Payment data — stored on encrypted servers
- Passwords — stored as hashed values (we cannot read them)
- Firewall and intrusion detection system
- Two-factor authentication (2FA) option
Organisational Protections
- Data access is granted only to staff who require it
- Regular data handling training is conducted
- A response plan is in place should a data breach occur
- Third-party service providers — data protection agreements are in place
- Regular security audits are conducted
While we follow best technical practices, no company can guarantee that data transmission over the internet is 100% secure. If a data breach occurs that may affect players' external data, we will notify players within 48 hours.
7 Players' Rights
Players have the following rights regarding their personal data—
Right to access data
You can request to view what data we hold about you.
Right to Rectification
You can request that any inaccurate or incomplete data be corrected.
Right to Erasure
You can request that your data be deleted, as long as it does not conflict with any legal requirements.
Right to Data Portability
You can receive your data in a readable, portable format.
Right to Restriction of Processing
You can request that processing of data you believe to be inaccurate be restricted.
Right to Object
You can request at any time that direct marketing communications be stopped.
To exercise these rights, contact us at [email protected] or submit a request through our 24-hour Live Chat. We will respond within 30 days of receiving your request.
8 Age 21+ Protection
The 8mmr8 platform is only open to players aged 21 and above. Identity information will be verified during account registration, and any underage player's data will be deleted immediately and their access will be blocked.
Players are responsible for providing accurate personal information. Please note that submitting false data may result in account suspension, withdrawal refusal, and deletion of data.
9 Policy Changes
8mmr8 may update this Privacy Policy at any time. Players will be notified of any significant changes, and updates will take effect immediately upon being posted on the website.
Continuing to use the platform after any changes are made will be considered acceptance of the updated policy. Please check this policy page regularly.
10 Contact Details
If you have any questions about this Privacy Policy, requests regarding data handling, or concerns about a potential data breach, you can reach us through the following channels—
Email Contact
Data protection enquiries — [email protected]
You can also raise personal data enquiries through our 24-hour Live Chat service.